Please read to following information.
 
Growing Happiness is part of The Volunteer Network charity, and we promote positive experiences and opportunities, physical activity, and education through volunteering. 
Our Code of Conduct applies to EVERYONE attending our sessions. Including participants, spectators, support staff, visitors  and volunteers.

Everyone must agree to the following: 
NOT TO:                                         
  •  Tell discriminatory jokes, use name-calling or make remarks based on grounds of race, gender, sexuality, disability or age. 
  • Use any aggressive, threatening or inappropriate behaviour.  
  • Possess or consume illegal substances or alcohol at the sessions, or attend any sessions whilst under the influence of alcohol or illicit drugs. 
  • Use, or threaten to use, physical or verbal violence.
Late arrival or not attending. 
You agree to let the team know as soon as you can, if you will be late or not attending an agreed session.
Please call 01458 836130 and leave a message to say that you can’t make it.

Personal property 
The Volunteer Network advises you not to bring property of personal, financial or emotional value, as we do not have a secure place to hold these items for you. We cannot be held responsible for any loss or damage to personal property whilst you attending our sessions. 
We advise you to keep wallets, purses, keys and phones on your person at all times.

TOILETS 
We don't have a toilet on site, we also don't have access to the visitor toilets in the Abbey. 
Toilets are available at our offices at 9 silver street, which we can see them just over the wall, but it does mean a 5 min walk up to the side gate and back down again, about 200 metres, (sorry). 

Access to Abbey House and Glastonbury Abbey Grounds. 
Unfortunately signing up to participate in  the allotments/garden project, will not give you a 'hidden back door', or 'free portal' into getting free entry to any of the lovely events that go on at the Abbey.
If however, you would like to access free Glastonbury Abbey events, then you could consider volunteering at the Abbey as an event steward.
Contact: Glastonbury Abbey at https://www.glastonburyabbey.com/volunteer.php or call: 01458 832267
​
Complaints or breach of our Code of Conduct:
These rules have been put together to aid everyone's safe enjoyment of the projects, failure to abide by this code of conduct will result in expulsion from the session, and a possible long term ban. 
Any complaint or information regarding a complaint or breach of this code needs to be reported initially to a member of the staff team, or put in writing to Scott McMillan at the address shown below.
Any disciplinary action will be decided by the Volunteer Network, who manage the growing happiness project. Any information you provide us with will be treated in confidence.  
Medical conditions. You also agree that you are/ have, told us in your registration form about any medical condition you have, this includes: 
  •  back, neck, arm or knee problems, 
  •  rupture or hernia 
  •  heart disease,
  •  high blood pressure,
  •  bronchitis, asthma or chest problems,
  •  blackouts, seizures or epilepsy, 
  •  Mental health condition or a long term disability. 
Our registration form has space for you to advise us in advance if you have any special requirements so you can participate fully and safely.
If your situation changes during the time you are participating with us, please inform a member of staff as soon as possible, or at the next session that you attend.
Inhalers, allergy tablets, medicine during your session, we require that you are responsible for keeping your supplies safe, but let us know so that we can assist you if an emergency arises.

Insurance:
The Volunteer Network carries public liability insurance against negligence for it’s activities.
But all participants have the choice to take out their own personal insurance to cover them, for any activities that they may participate in with us.
Health and safety: You agree and confirm you understand that visiting or taking part in the project can be dangerous and agree to follow all rules and requests as made by the project staff. You also understand that you are responsible for your own safety and as such the charity is not responsible, or liable if you get injured or your clothing or property get damaged or lost.
Recommended clothing for activities 
It is recommended that individuals wear: 
  • casual old clothing that you don’t mind getting   dirty or damaged, as taking part in sessions will usually involve practical work.
  • Footwear, boots, wellies, closed toed shoes or trainers with a non slip sole, are required as will need to protect your feet from brambles, rocks, tools and heavy items falling on them.
  • Waterproof and hat for colder wetter weather.
  • Sunhat and shades for hot weather.

Personal Protective Equipment:
As part of our H&S we will provide training sessions for tools and activities and as part of this we will provide PPE and information about how to use this responsibly. It is your choice if you want to wear them, but we cannot be held liable if you decide not to wear them and you get injured.
Our PPE includes hard hats, safety goggles, gloves. 

Welfare:               
Water is available free on-site, but we recommend people bring lots of drinks and snacks, as allotment/gardening and chatting can be physically tiring.
We will also have a kettle on site (but not always, so you may have to remind us to bring it) for hot drinks.
 Failure to abide by this code of conduct will result in expulsion from the session and a possible long term ban.  Any disciplinary action will be decided by the Volunteer network.

 Any information you provide us with will be treated in confidence.
Charity Number : 1096507
Phone number : 01458 836130
Address : The Volunteer Network, 9 Silver Street, Glastonbury, Somerset, BA6 8BS